Shipping Policy

Shipping Policy

Last Updated: 7/6/24

1. Order Processing Time

All orders are processed within 1-2 working days for deliveries within Karachi and 3-4 working days for deliveries outside Karachi. Orders are not shipped or delivered on weekends or holidays.

If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email or telephone.

2. Shipping & Delivery

We only provide delivery within Pakistan. We deliver parcels through Leopards. After dispatching your parcel, we will send you the CN number, which you can use to track your parcel through the Leopards parcel tracking website.

3. Damages

Dermlax Shop is liable for any products damaged during delivery. If you receive your order damaged, please contact us immediately for assistance.

4. Returns Policy

We provide a no refund policy. Please review your order carefully before making a purchase.